Right of revocation
You have the right to revoke this contract within fourteen days without giving reasons. The withdrawal period shall be fourteen days from the date on which you or a third party other than the carrier designated by you have taken possession of the goods.
In order to execute your right of revocation, you must inform us
Tel.: +41 79 426 00 34
by means of a clear statement (e.g. a phone call, letter, fax or e-mail sent by post) of your decision to revoke this Agreement.
In order to meet the revocation period, it is sufficient that you send the notification of the exercise of the right of revocation before the expiry of the revocation period.
Legal consequences of revocation
If you revoke this Agreement, we shall reimburse you immediately and no later than fourteen days from the date on which we received notice of your revocation of this Agreement for all payments we have received from you, including delivery charges (other than additional charges arising from your choice of a method of delivery other than the cheapest standard delivery offered by us). For this refund we will use the same method of payment that you used for the original transaction unless expressly agreed otherwise with you and in no event you will be charged for this refund.
We may refuse to refund until we have received the goods back or until you have proved that you have returned the goods, whichever is earlier.
You must return or hand over the goods to us immediately and in any case within fourteen days of the day on which you notify us of the revocation of this contract at the latest. This deadline shall be met if you dispatch the goods before expiry of the period of fourteen days.
You shall bear the direct costs of returning the goods.
You shall be liable for a possible loss in value of the goods only if such loss in value is due to your handling of the goods in a manner which is not necessary to examine their nature, properties and functionality.
End of the revocation instruction